Context: Through stewarding the community of practice The Learning Playground and coaching leaders internally, a pain point emerged around how to learn from success and failures on team.

Process:

• Conducted secondary research on psychological safety, talking about failure at work, and curated design methods that provide tactical protocols to learn from success and failures

• Created a diagnostic tool for cultivating psychological safety on teams

• Interviewed

End Result:

This resource is a perennial favorite for learning experience designers at TFA. 4.5/5 Rating from 70+ reviewers